Sub-processors

Generates your advice, insights, reports, and food-photo analysis.

Data: Relevant Health Data and Member Content, plus your first name, age, sex, ethnicity, height, and weight. No surname, email, phone, address, or date of birth.

Generates your reports and some insights.

Data: Relevant Health Data and Member Content, plus the demographics above.

Transcribes voice notes and checks messages for harmful content before NOYU responds.

Data: Voice recordings you choose to transcribe and the text of your messages to NOYU.

Managed database that stores your account and health data.

Data: All member data held at rest.

Stores raw data from connected sources and files you upload (such as food photos).

Data: Wearable payloads, uploaded images, and documents.

Hosts our website and app, and routes our requests to the AI providers above (AI Gateway).

Data: App infrastructure; transient routing of AI requests.

Connects wearables and health apps you choose to link (Garmin, Oura, Apple Health, Strava, Runna, Coros, and others).

Data: Sleep, activity, heart, body, and workout metrics from your connected devices.

If you connect it, lets NOYU take upcoming races and events into account.

Data: Calendar event titles, dates, times, and locations.

Sign in with Apple, and push notifications to your iOS device.

Data: Authentication token and device push tokens.

Processes blood samples and returns results, where you take a test.

Data: Name, date of birth, sex, contact and address details, relevant health history, and biomarker results.

Books blood tests and delivers results, where you take a test.

Data: Name, email, date of birth, sex, and address details.

Processes payments if you buy a blood test.

Data: Name, email, and payment status. Card details go directly to Stripe - we never see or store your full card number.

Sends account emails and, if you opt in, marketing emails.

Data: Email address and name.

Powers our in-app support chat.

Data: Name, email, and the messages you send our support team.

Product analytics to help us understand and improve NOYU.

Data: Usage events and interactions. Not your Health Data.

Internal team alerts and handling of member feedback.

Data: Operational alerts and any feedback you choose to send us.